How we collect, use and protect your family's personal information at YOUNGFERNS in Ipoh, Perak, Malaysia.
Last updated: 9 June 2026
YOUNGFERNS Kids Therapy & Learning Center ("YOUNGFERNS", "we", "us" or "our") is a children's therapy and learning centre based at 18a, Jalan Meru Bestari A4, 31200 Ipoh, Perak, Malaysia. We are committed to protecting the privacy of the children and families we serve. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It is intended to be read alongside our Terms & Conditions.
We only collect information that helps us provide safe, effective therapy and respond to your enquiries. Depending on how you interact with us, this may include:
We use the information you provide to:
Your family's information is treated as confidential. Access is limited to the therapists and staff directly involved in your child's care, and to administrative team members who need it to support that care. We retain records only for as long as necessary to provide our services and to meet our professional and legal obligations.
We do not sell or rent your personal information. We will only share it with third parties — such as schools, paediatricians or government agencies — when you ask us to, or where we are required to do so by law. Our website may link to third-party services such as WhatsApp, Google Maps, Instagram and Facebook; those services have their own privacy policies, which we encourage you to review.
In line with the Malaysian Personal Data Protection Act 2010 (PDPA), you may request access to the personal information we hold about your family, ask us to correct anything that is inaccurate, or ask us to stop using your information for a particular purpose. To make a request, please contact us using the details below.
Our services are arranged through parents and guardians. We rely on you to provide and consent to the information shared about your child, and we handle that information with particular care.
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Significant changes will be communicated to families currently using our services.
If you have any questions about this Privacy Policy or how we handle your information, please get in touch:
